Frequently asked questions 🩷✨
How long will my order take to dispatch?
Your order will be dispatched within 5 to 7 business days.
How long will shipping take?
Orders that consist of only stickers, sticker sheets and mini prints will be shipped as letter mail in envelopes with NO TRACKING, whereas orders that contain larger items such as keychains and pins will be shipped as parcels with TRACKING.
AU - all orders shipped within Australia should take 2 to 8 business days to arrive, however, please allow a couple extra days on some occasions, as delays can occur.
International - all orders shipped internationally can take up to 3 weeks to arrive.
If your order hasn't arrived in AU within 2 weeks, or internationally within 3 weeks, please contact me via email at hayley.lutvey@gmail.com
Can I track my order?
All sticker and mini print orders are shipped as letter mail in envelopes with NO TRACKING. So once your order has been dispatched, I have no control, and can't locate it. So all I ask is that you please be patient!
However, orders with larger items such as keychains and pins are shipped as parcels WITH TRACKING. So once dispatched, you will be able to track its entire journey!
Why can't I see or purchase any keychains or pins?
Unfortunately, I am currently only able to ship larger items to Canada and within Australia. These include keychains and pins.
So if you are from anywhere else, that is why they aren't showing. I still encourage customers outside Australia and Canada to shop our stickers, sticker sheets and mini prints! :)
Do you offer free shipping?
Yes! Free shipping is automatically applied on Australian, US, UK and EU orders that are 70USD+